Shipping policy
Shipping Policy
Shipping Timeframes
Orders are processed within 1-2 business days of receiving payment. Delivery typically takes 10-14 business days, but it could be sooner depending on the shipping method selected and the destination address. Please note that delivery times may vary due to external factors, such as customs delays or weather conditions.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and size of the items you order, as well as the delivery address. You will see the total shipping charge before confirming your purchase.
Shipping Method
We offer multiple shipping methods, including standard and expedited options. You can select your preferred shipping method at checkout. Once your order has been shipped, you will receive a tracking number, so you can track your order's progress.
Order Processing
We process and ship orders from Monday to Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day. If we encounter any issues with your order, we will contact you immediately to resolve them.
International Shipping
Currently, we offer international shipping to selected countries. International shipping times and fees will vary based on the destination. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
For more information regarding damages and issues, please refer to our Refund Policy.